Privacy Policy

Philip Bruce Psychotherapy Ltd

Philip Bruce Psychotherapy Ltd understands that your privacy is important and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website.

This Privacy Policy explains how personal information is collected, used, stored and protected when you visit www.philipbrucetherapy.co.uk (the “website”).

By using this website, you agree to the collection and use of information in accordance with this policy.

Effective date: 13 March 2026

Contents

  1. Definitions and Interpretation
  2. Information About Us
  3. What This Policy Covers
  4. Your Rights
  5. What Data We Collect
  6. How We Collect Your Data
  7. How We Use Your Data
  8. How We Store Your Data
  9. How Long We Keep Your Data
  10. Third Party Services
  11. Cookies and Website Analytics
  12. Accessing Your Data
  13. Contacting Us
  14. Changes to This Privacy Policy

1. Definitions and Interpretation

In this Policy:

“Personal data” means any information relating to an identifiable individual who can be directly or indirectly identified from that information, as defined by the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

“We”, “Us”, “Our” refers to Philip Bruce Psychotherapy Ltd.

2. Information About Us

This website is operated by Philip Bruce Psychotherapy Ltd, a psychotherapy practice based in the United Kingdom.

Practice location:
St Margaret’s Street
Bradford-on-Avon
Wiltshire
BA15

Professional registration: BABCP

ICO Registration Number: ZC025208

Contact email:
philip@philipbrucetherapy.co.uk

3. What This Policy Covers

This Privacy Policy applies only to your use of this website.

This website may contain links to other websites. We do not control how those websites collect or use personal data and recommend that you review their privacy policies separately.

4. Your Rights

Under UK data protection law you have the following rights:

  • The right to be informed about how your personal data is used
  • The right to access the personal data held about you
  • The right to request correction of inaccurate information
  • The right to request deletion of your personal data where appropriate
  • The right to restrict processing of your personal data
  • The right to object to certain uses of your data
  • The right to data portability

If you believe your personal data has been misused, you also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

Website:
https://ico.org.uk

5. What Data We Collect

Depending on how you interact with the website, we may collect:

Personal information such as:

  • name
  • email address
  • telephone number (if provided)
  • information included in enquiry messages
  • booking information relating to consultations

Technical data such as:

  • IP address
  • browser type
  • device information
  • pages visited
  • time spent on pages

This information helps us understand how visitors use the website.

6. How We Collect Your Data

We collect personal data when you:

  • complete a contact form on the website
  • book a consultation using the booking system
  • contact us by email
  • interact with the website

We may also collect anonymised website usage information through cookies and analytics tools.

7. How We Use Your Data

Personal data may be used for the following purposes:

Therapy enquiries and consultations

  • responding to enquiries about therapy
  • arranging initial consultations
  • communicating about therapy appointments

Website administration

  • improving the website and user experience
  • monitoring website performance and usage

Legal obligations

  • complying with professional or legal requirements
  • maintaining records required for business and regulatory purposes

Your personal data will never be sold or shared for marketing purposes.

8. How We Store Your Data

Appropriate security measures are taken to protect personal data from unauthorised access, misuse or disclosure.

These measures may include:

  • secure servers and encrypted communication where possible
  • password protected systems
  • restricted access to personal information
  • secure storage of any written records

Only information necessary for providing services or responding to enquiries will be retained.

9. How Long We Keep Your Data

Personal data is retained only for as long as necessary.

For example:

  • enquiry information may be kept while communication is ongoing
  • client records may be retained in line with professional and legal obligations
  • anonymised website data may be retained for analytics purposes

Where data is no longer required it will be securely deleted.

10. Third Party Services

Some services used on this website may process personal data.

These may include:

  • Zanda – booking and client management system
  • Google Analytics – website usage analytics
  • email services used for responding to enquiries

These services process data according to their own privacy policies.

11. Cookies and Website Analytics

Cookies may be used to improve the functionality of the website and understand how visitors interact with it.

Cookies may collect anonymous information including:

  • pages visited
  • time spent on the site
  • browser and device information

You can disable cookies through your browser settings if you prefer.

12. Accessing Your Data

You have the right to request a copy of the personal data held about you.

Requests can be made by contacting:

philip@philipbrucetherapy.co.uk

We will respond to requests in accordance with UK data protection law.

13. Contacting Us

If you have questions about this Privacy Policy or how your data is handled, you can contact:

Philip Bruce Psychotherapy Ltd
Email: philip@philipbrucetherapy.co.uk

14. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time.

Any updates will be published on this page and the effective date will be revised accordingly.

Scroll to Top